At Happy Planter Shop, we believe that the journey of a plant from our nursery to your garden should be as seamless and joyful as watching it grow. Understanding that our community of urban gardeners, balcony enthusiasts, and plant lovers value both quality and convenience, we’ve crafted a delivery process that ensures your green companions arrive healthy, vibrant, and ready to thrive.
Shipping Options Designed for Your Needs
Whether you’re cultivating a compact balcony oasis or adding a statement piece to your backyard, we offer flexible shipping methods to match your timeline and budget:
Standard Shipping: $12.95
Ideal for gardeners eager to get planting quickly, our standard option utilizes trusted carriers like DHL or FedEx. Your carefully curated order will be processed within 1-2 business days and typically arrives within 10-15 days after dispatch. This service provides tracking updates so you can follow your plants’ journey every step of the way.
Free Shipping on Orders Over $50
For those planning larger garden transformations, we offer complimentary shipping via EMS. After our standard processing time of 1-2 days, your order will arrive within 15-25 days. This economical option helps you invest more in what mattersâgrowing your plant collection!
Our Careful Packaging Process
Recognizing that our customers value plant health above all, we’ve developed specialized packaging that protects your plants’ delicate root systems and foliage during transit. Each plant is carefully nestled in sustainable, protective materials that maintain moisture and prevent damage, ensuring they arrive in perfect conditionâwhether they’re delicate Ajuga groundcovers or sturdy Acer trees.
Global Reach with Local Care
While we ship worldwide from our Philadelphia base (excluding parts of Asia and some remote regions), we maintain the personalized attention of a local nursery. Our global community of urban gardeners, small-space enthusiasts, and sustainable living advocates can trust that each plant receives the same meticulous care in preparation for its journey.
Returns: Our Growth Guarantee
Confidence grows here. If any plant doesn’t arrive in healthy condition or fails to meet your expectations, please contact us within 15 days of receipt. We’ll happily work with you to replace it or provide a refundâbecause your satisfaction is rooted in our success.
Please Note: Delivery times may vary slightly during peak seasons or due to weather conditions. We carefully monitor shipping conditions to ensure plants are never sent when temperatures might compromise their health.
At Happy Planter Shop, we’re not just delivering plantsâwe’re helping you cultivate beauty, one carefully packaged parcel at a time. Thank you for trusting us with your gardening journey.